FAQ

Welcome to BEYONDSKIN – your Holistic Medspa in Zurich

Our FAQs provide answers to your questions about premium skincare, personalized facials, soft aesthetics, and scientifically based cosmeceuticals.
Learn more about our philosophy, your first visit, and the optimal skincare routine for long-lasting healthy, radiant skin.

General questions about BEYONDSKIN

BEYONDSKIN is an exclusive holistic medical spa in Zurich that combines medical expertise, state-of-the-art skincare, and holistic relaxation. We offer customized treatments, premium skincare products, and a luxurious wellness experience for body, mind, and skin.

Our Holistic Medspa is located in an exclusive penthouse on Freigutstrasse in Zurich – with a special focus on privacy, tranquility and well-being.

BEYONDSKIN is aimed at quality-conscious customers who want to invest in high-quality skincare, visible results and an exclusive ambience.

Appointments can be arranged directly via our website, by email to glow@beyond-skin.ch or via WhatsApp to +41 76 741 75 03.

Treatments & Rituals

We offer a wide range of premium treatments, including:

  • Facial Rituals (Facial Treatments)
  • Body rituals (e.g. lymphatic drainage, maderotherapy)
  • Soft Aesthetics (Hyaluron, Skin Booster, PRP, Botulinum)
  • Medically sound skin concepts

All treatments are performed by experienced, qualified cosmetic experts who cater individually to your skin’s needs.

Yes. Each treatment is individually tailored to your skin condition and goals after a personal skin analysis.

Yes. We work with highly compatible premium products and carefully adapt each treatment to sensitive or demanding skin.

Soft Aesthetics encompasses minimally invasive aesthetic treatments such as hyaluronic fillers, skin boosters, PRP or botulinum toxin – with the aim of gently enhancing natural beauty.

All Soft Aesthetic treatments are performed using high-quality products, modern technology and medical expertise.

Our philosophy is based on excellence, science, individuality and holistic well-being.

Premium skincare & online shop

In the BEYONDSKIN online shop you will find selected premium brands:

  • MBR® – Skincare on the border of medicine
  • MSB® – Cosmeceuticals
  • Monika Heiligmann Paris
  • Swisskern

All brands stand for highly effective, scientifically based skincare with maximum efficacy, optimal tolerability and luxurious standards.

Yes. All products are designed for professional home care and are ideally suited as a complement to medical-aesthetic treatments.

With pleasure. We will gladly advise you personally on site or assist you in selecting the right products.

Ordering, Shipping & Returns

Bestellungen werden in der Regel am gleichen oder nächsten Werktag sorgfältig verpackt und mit der Schweizer Post versendet.

For hygiene reasons, opened cosmetic products cannot be returned. Unopened products can be returned according to our return policy.

Yes. Our shop uses modern security standards and secure payment methods.

Yes, the website is currently available in German and English.

Yes, of course international guests are very welcome at BEYONDSKIN Holistic Medspa in Zurich.

Holistic Medspa Philosophy

For us, holistic skincare means not viewing the skin in isolation, but as a reflection of the entire organism. Skin health arises from the interplay of care, regeneration, lifestyle, the nervous system, and inner balance.
At BEYONDSKIN, we combine medically sound active ingredient cosmetics with holistic relaxation – for results that are not only visible, but also lastingly noticeable.

Skin aging, irritation, or blemishes are rarely just superficial problems. Stress, hormonal changes, sleep quality, and environmental pollution significantly influence the condition of the skin.
Our treatments take these factors into account and combine targeted active ingredient care with regenerative rituals that bring body and mind into balance.

Chronic stress can promote inflammation, weaken the skin barrier, and affect collagen production. Deep relaxation, on the other hand, activates regenerative mechanisms and supports the skin’s natural renewal.
That’s why BEYONDSKIN is consciously more than just a beauty salon – we create space for sustainable regeneration.

We work with highly effective cosmeceuticals such as MBR®, MSB®, and Monika Heiligmann – developed in close collaboration with dermatologists and aesthetic physicians.
We combine this scientific precision with an ambiance and rituals that soothe the nervous system and promote regeneration. High performance meets deep relaxation.

For the first time at BEYONDSKIN

Ihr erster Besuch beginnt mit einem persönlichen Gespräch und einer sorgfältigen Hautanalyse. Wir nehmen uns Zeit, Ihre Wünsche, Hautziele und bisherigen Erfahrungen zu verstehen.
Anschliessend erstellen wir ein individuell abgestimmtes Behandlungskonzept – in einem geschützten, luxuriösen Ambiente mit maximaler Privatsphäre.

No. No prior knowledge is required. Our mission is to find the right solution for you.
Whether it’s a facial ritual, a medically sound skincare concept, or a soft aesthetic treatment – ​​we offer transparent, honest, and personalized advice.

Ideally, please arrive without makeup or with minimal makeup. If you are planning any medical treatments, please inform us in advance about any relevant pre-existing conditions or medications.
Otherwise, simply arrive, relax, and let yourself be pampered.

We analyze skin structure, moisture levels, sensitivity, and individual needs. We also consider lifestyle, stress levels, and previous skincare habits.
Based on this analysis, we create a customized treatment and care plan – for lasting results, not just short-term effects.

Skincare routine & aftercare

Professional treatments provide initial stimulation – daily home care stabilizes and enhances these results.
High-quality active ingredient skincare supports regeneration, protects the skin barrier, and ensures that treatment results remain visible long-term.

We recommend a customized combination of in-salon treatments and targeted home care with cosmeceuticals.
We pay close attention to active ingredient concentrations, skin condition, and treatment goals – for maximum synergy.

Depending on the treatment, your skin may become more sensitive temporarily. Consistent sun protection is especially important during this time.
After each treatment, we will provide you with personalized care and behavioral advice.

The longevity of the results depends on the skin condition, the chosen treatment, and home care.
With a consistent skincare routine and regular maintenance treatments, results can be significantly prolonged and stabilized.

Individual treatments can achieve visible improvements. However, for lasting skin changes, we recommend a structured treatment plan that is individually tailored to your skin.