Have questions? We have answers.
The essentials about treatments, skincare, and orders — answered briefly and personally.
Do you have more questions?
Your question isn’t listed? Contact us — we’re here for you personally.
How do I book a treatment?
The easiest way is via WhatsApp: message us at +41 76 741 75 03 and we’ll find your desired appointment together. All treatments take place by appointment at Freigutstrasse 12 in Zurich.
How quickly will my order be shipped?
Orders usually leave our warehouse on the same or next business day.
Which brands does BEYONDSKIN carry?
We exclusively curate premium skincare: MBR® Medical Beauty Research, MSB® Cosmeceuticals, Monika Heiligmann Paris, and Swisskern — the same products we use in our treatments.
I’m unsure which product suits me — can you help?
Of course. Message us via WhatsApp or email at glow@beyond-skin.ch — we’ll advise you personally, just like in the clinic.
Can I return products?
Unopened and unused products can be returned to us within the return period. For hygiene reasons, opened products cannot be accepted for return.
